Legal

Privacy Policy

Last updated: January 2025

Introduction

Hi Group SAS (SIREN: 830604807), registered at [Address], is committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, visit our website, or interact with us.

Data We Collect

Information You Provide

  • Contact Information: Name, email, phone number, company name
  • Professional Information: Job title, department, professional interests
  • Communication Data: Messages, requests, feedback you send us
  • Project Information: Technical requirements, project scope, budget

Information Collected Automatically

  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, time spent, navigation patterns
  • Analytics: Aggregated statistics about website usage

How We Use Your Data

We use your personal data for the following purposes:

  • Service Delivery: To provide our consulting, development, and expert services
  • Communication: To respond to inquiries, send project updates, and provide support
  • Marketing: To send relevant information about our services (with your consent)
  • Analytics: To improve our website and services
  • Legal Compliance: To comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Cloud hosting (AWS, Azure), analytics tools, email services
  • Business Partners: Only when necessary for project delivery, with your consent
  • Legal Requirements: When required by law or to protect our legal rights

Data Sovereignty: We prioritize European data hosting and ensure data transfers comply with GDPR requirements.

Cookies and Tracking

We use cookies and similar technologies to:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand how visitors use our site
  • Preference Cookies: To remember your language and settings

You can manage cookie preferences in your browser settings. Disabling cookies may affect website functionality.

Data Security

We implement industry-standard security measures:

  • Encryption: Data transmission via HTTPS/TLS, encryption at rest
  • Access Controls: Role-based access, multi-factor authentication
  • Infrastructure: Secure cloud infrastructure with regular audits
  • Monitoring: Continuous security monitoring and incident response

Your Rights (GDPR)

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restriction: Limit how we use your data
  • Right to Portability: Receive your data in a structured format
  • Right to Object: Object to processing, including marketing
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at: privacy@higroup.systems

Data Retention

We retain personal data only as long as necessary:

  • Active Clients: Duration of business relationship + 3 years
  • Prospects: Up to 3 years of inactivity
  • Legal Requirements: As required by applicable laws (accounting, tax)

Contact Us

For any questions about this Privacy Policy or to exercise your rights:

Data Protection Officer

Hi Group SAS
SIREN: 830604807
Email: privacy@higroup.systems
Email: contact@higroup.systems

You also have the right to lodge a complaint with the French Data Protection Authority (CNIL) at www.cnil.fr

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.